Privacy Policy & SMS Terms and Conditions

How Sioux Falls Window Films Co. collects, uses, shares and protects your information when you visit this website, book an estimate, send us a message or text with us.

Effective October 20, 2026

About this policy

Sioux Falls Window Films Co. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy describes how we collect, use, disclose and safeguard your information when you use our website, https://siouxfallswindowfilms.com (the “Website”), submit information through online forms or booking tools, or communicate with us electronically, including by SMS text message.

The Website is operated by Sioux Falls Window Films Company. This policy also covers information collected when you respond to our ads on Facebook, Instagram or Google.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

What you give us

We collect the personal information you choose to provide, such as when you book a free estimate, send us a question, request a quote or contact us directly:

  • Contact details: full name, email address and telephone number, including mobile number
  • Project details: property or service address, property type, business name (if applicable), your main goal and any notes you add
  • Messages: anything else you send through our booking form, email, phone or text
  • Automatic information: IP address, browser type, device information and website usage data, collected through cookies and similar technologies

How we use your information

  • Estimates and quotes: to respond to your questions and requests and to prepare your written or digital quote
  • Scheduling: to schedule, confirm and manage your estimate or installation appointment
  • Service and billing: to provide customer support, project updates, invoicing and other service communications
  • Follow-up: to follow up on your estimate or project
  • Text messages: to text you about your estimate or project when you have asked us to
  • Marketing: to send marketing or informational emails only where permitted by law and where you have consented
  • Improvement and legal: to improve our website and services, and to comply with applicable laws

SMS text messaging terms and conditions

We text customers who give us a mobile number and ask us to contact them by text, or who text our office first. Our texts are sent by our staff, one at a time, from our office line, (605) 252-9854. We do not use automated texting.

Texts are about your estimate or project, such as appointment confirmations and reminders, installation scheduling, project updates and answers to your questions. We do not send marketing texts.

Frequency, rates and opting out: Message frequency varies with your project. Message and data rates may apply. Reply STOP to any text and we will stop texting that number. For help, reply HELP or call (605) 252-9854.

SMS consent is not shared with third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Who we share information with

Sioux Falls Window Films Co. does not sell, rent or trade your personal information.

We share personal information only with trusted service providers that perform services on our behalf, such as website hosting, online booking and calendars, email delivery, customer relationship management, accounting and advertising. We limit what we share to what is reasonably needed to run our business.

Our service providers include WordPress-based website tools on our web host (website and online booking through FluentBooking), Google (calendar scheduling, email, advertising and analytics), Zapier (moves booking details into our customer records), Pipedrive (customer relationship management), QuickBooks (accounting and invoicing) and Meta (advertising).

SMS consent is not shared with third parties or affiliates under any circumstances. We may also disclose information when required by law, court order or government regulation.

Cookies, analytics and ads

The Website uses a small number of cookies and similar browser storage that are needed for it to work, such as remembering your cookie choice and running our booking form. We also use Burst Statistics, a privacy-friendly statistics tool that runs on our own website.

Optional tools. With your permission, we use Google Analytics (through Google Tag Manager) to understand how visitors use the Website and whether online estimate bookings are completed. If our advertising tools are active, we also use Google advertising tags and the Meta Pixel (Facebook and Instagram) to measure our ads and to show our ads to people who have visited the Website.

Your choice. On your first visit, a CookieYes banner asks you to accept or reject optional cookies. These optional tools are not loaded until you accept. We save your choice in your browser, so you are not asked again on every page. You can change your choice at any time with the cookie settings button shown on every page. If you withdraw consent, the tools stop collecting information from that point on. If you clear your browser storage or use a different browser or device, the banner will ask you again.

What these tools receive. If you accept, these providers may receive information such as the pages you view and their addresses, your browser and device type, an approximate location based on your IP address, and whether a booking was completed. We configure these tools so they do not receive your name, email address, phone number, or the details you type into our booking form.

You can also block or delete cookies in your browser settings, though some features may not work properly. To control how ads are shown to you, visit Ad Preferences in your Facebook or Instagram settings, or adssettings.google.com. You can also install the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout).

How long we keep it and how we protect it

We keep your information only as long as we reasonably need it for estimates, projects, warranty questions, accounting and legal or tax requirements, and then delete it or remove identifying details.

We use commercially reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, so we cannot promise absolute security.

Your rights and choices

You may contact us at any time to:

  • Access or correct: ask what personal information we hold about you, or ask us to correct it
  • Delete: ask us to delete your personal information, subject to legal and recordkeeping requirements
  • Opt out: withdraw consent for marketing emails or SMS messages at any time. Reply STOP to any text, or use the unsubscribe link in any marketing email

Children, other websites and changes

Children. Our website and services are meant for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Other websites. The Website may link to third-party websites. We are not responsible for the privacy practices, policies or content of those sites.

Changes. We may update this Privacy Policy and SMS Terms and Conditions at any time. Updates take effect when posted on this page, and the effective date above will change.

Questions about this policy

If you have questions about this Privacy Policy, our SMS terms or our data practices, or want to make a request, contact us:

Sioux Falls Window Films Company
927 E 8th St, Ste 126, Sioux Falls, SD 57103
Phone: (605) 252-9854 · Email: info@siouxfallswindowfilms.com